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More Payroll Hiring announced
Workload Coordinator / Pay Centre Clerk
Department Name: Department of Public Works and Government Services
Location: Miramichi, NB
Classification: CR - 04
Salary: $44,303 to $47,821
Closing Date: October 4, 2012 - 23:59, Pacific Time Useful Information
Reference Number: SVC12J-001461-000737
Selection Process Number: 2012-SVC-EA-ATL-86830
Employment Tenure: Permanent - Full Time - A pool of qualified candidates may be established to staff similar positions with various linguistic requirements and/or profiles, various security requirements and/or various tenures (term and/or permanent positions) within Public Works and Government Services Canada.
Vacancies: Between 10 to 30 positions
Website: For further information on the department, please visit Department of Public Works and Government Services
Information for the department's mission and vision can be found here: http://www.tpsgc-pwgsc.gc.ca/apropos-about/mvv-mvv-eng.html
Information for the department's business can be found here: http://www.tpsgc-pwgsc.gc.ca/apropos-about/ctvts-bsnss-eng.html
For more information on the city of Miramichi, please visit: http://www.miramichi.org/en/
Who Can Apply:
- Persons residing in Canada and Canadian citizens residing abroad.
Citizenship
Preference will be given to Canadian citizens. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Language Proficiency
Applicants must indicate in their application their working ability for the following language requirement:
Various language requirements and/or profiles
Bilingual Imperative (BBB/BBB), English essential and French essential
Second Language Writing Skills Self-Assessment
An optional self-assessment test is available to assess your writing skills in your second official language for this staffing process. If you are uncertain of your second language writing skills, you may wish to try this optional self-assessment test first before completing your application for a bilingual imperative position. The link to access the optional second language self-assessment test can be found in the Requirements list of your on-line application for this process. The test is designed to be completed within 15 to 30 minutes. Once you have completed the optional test, you will be given general feedback on your performance on the second language writing skills test. If you obtain a moderate or high score on the second language writing skills self-assessment test, then you may be able to obtain a sufficiently high mark on the statutory Second Language Evaluation - Test of Written Expression.
Education
- Successful completion of secondary school education or General Education Diploma (GED).
Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/
Experience
Experience in the provision of service to clients (e.g. through volunteer activities and/or work opportunities).
Experience in using the following computer software: word processing, spreadsheets, internet navigation, and e-mail.
Experience in providing administrative support services.
Experience maintaining electronic and hard copy filing systems.
Other Merit Criteria and Conditions of Employment
Candidates must meet all of the essential qualifications noted in the Statement of Merit Criteria to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.
- ASSET QUALIFICATIONS
Education:
Post-secondary school diploma obtained as of June 2013.
Experience:
Experience providing record management services such as indexing, cross-referencing, filing, retrieving, retention, archiving or destroying data.
- OPERATIONAL REQUIREMENTS
Willing and able to work overtime.
Willing and able to work irregular and/or rotational hours of work in order to support the operations of the Centre which are currently from 7:30 a.m. to 8:00 p.m. (Atlantic time).
Willing and able to travel.
- CONDITIONS OF EMPLOYMENT
Will be required to obtain security clearance of enhanced reliability. In addition, may be required to obtain RCMP Enhanced Reliability.
Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.
Experience Questionnaire
You will be required to complete an online experience questionnaire when you apply. View the experience statements.
Statement of Merit Criteria
Applicants who meet the above criteria will also be assessed against the Statement of Merit Criteria for this position.
Test/Exam
The following tests will be administered; Departmental Test, Verification and Accuracy Test, Written Communication Proficiency Test (WCPT-351).
For candidate information and sample test questions on the WCPT-351, please visit: http://www.psc-cfp.gc.ca/ppc-cpp/psc-tests-cfp/wcpt-351-ecce-353-eng.htm
If you have previously written the WCPT-351 however did not retain a copy of results, you can request a copy at the following website:
http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/result-eng.htm (Expect a 5-day turnaround time)
Retest Period: There is a 180-day waiting period before the WCPT-351 can be re-written. A person wishing to take this test again must wait until the retest period has elapsed. Should a person re-write the test before the retest period has elapsed, the new result will not be valid, and a new retest period will begin as of the most recent test date.
Work Environment
The newly formed Public Service Pay Centre is located in Miramichi, NB. On May 28, 2012, the Pay Centre began to offer quality pay administration to a number of federal departments and agencies. By 2015, the Pay Centre will administer pay services to 184,000 federal public servants in 56 departments and agencies across the country. Employees work in a contact center environment with rotational shifts that support the operations of the center, based on the current business hours of 7:30 a.m. to 8:00 p.m. (Atlantic time), servicing clients from coast to coast.
Challenge
As a Workload Coordinator, you will be providing administrative support services to employees and managers of the Public Service Pay Centre. Responsibilities of this position include supporting the triage team, receiving files, maintaining employees’ compensation data and records, and coordinating incoming inquiries and documentation.
As a Pay Centre Clerk, some of your responsibilities include providing administrative support to the management team as well as coordinating and monitoring the receipt and distribution of incoming and outgoing documentation.
Additional Requirements / Comments
- Written test(s) will be administered.
- Interviews will be conducted.
- Reference checks will be conducted.
- If you do not fully complete the screening questions as instructed, you may be screened out.
- We will be requesting a copy of your high school diploma if you are screened into the process. If the name on the diploma is different from the name on your application, we will require proof that you are the same person (i.e. a copy of a marriage certificate).
- PLEASE NOTE: Our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.
- The Public Service of Canada recognizes that the diversity of its employees' population contributes to its strength and integrity. We are committed to achieving employment equity and developing a highly capable workforce that is representative of Canadian Society. We therefore encourage women (especially in non-traditional occupations), Aboriginal peoples, persons with disabilities, and members of visible groups to apply and declare themselves as part of one or more of the above mentioned Employment Equity Designated Groups.
Information to be provided:
You must provide the following information when submitting your application:
- You will be required to show how you demonstrate the essential qualifications (i.e. Education, Experience and/or Occupational Certification) for the initial screening through your resume, cover letter, and/or in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in a cover letter or screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.
- Your résumé.
- You must ensure that you select at least one employment type when submitting your application:Employment Tenure
Important Messages
The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). Following are some of the benefits associated with applying on-line.
• Applicants can create a profile and a résumé that can be used when applying for other processes without having to recreate a new application each time.
• Applicants can modify their application/résumé at anytime BEFORE the closing date indicated on the job advertisement.
• Applicants can verify the status of their applications, at any time.
• Applicants can be notified electronically of tests or interviews and results.
• For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.
To submit an application on-line, please click on the button “Apply Now” below.
Persons with disabilities preventing them from applying on-line, are asked to contact toll free at 1-800-645-5605.
Your résumé must clearly demonstrate how you meet the requirements.
We thank all those who apply. Only those selected for further consideration will be contacted.
Questions regarding travel and relocation.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
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